Transfer license/product key from Development to Production

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2 years 8 months ago #12804 by eugeneng
I've purchased a licensed copy of Cassandra OLE DB Provider. Once I receive the Download link and Product Key, I installed it on my development server in order to do my development. Once I completed the development and I want to deploy the work to Production, hence I need to install the Cassandra OLE DB Provider on my product server, but the installation failed with message "Failed to activate. The Product key has already been activated with the maximum number of computers".

how can I transfer the license from my development server to the production server?

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2 years 8 months ago #12812 by Moderator
Please uninstall the provider from old computer, and then e-mail request to our support requesting the license reset. Then the product can be activated on the new computer.

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